Rachel's Hair Transformations

Frequently Asked Questions

Do any of your systems damage my hair?

All of the methods and systems at Rachel’s Hair Transformations are safe and applied correctly with care and attention to detail. Ensuring all aftercare is followed correctly there should be no damage to your natural hair. Rachel’s Hair Transformations can not guarantee no further hair loss due to ongoing medical issues.

Can I wash it and style it?

Yes, it’s recommended to wash once a week. Wash in the shower or with water pouring from the top of your head flowing downwards. Taking care while wet, using a bristle brush dry with a hair dryer on a low heat setting. Heat sprays are recommended when using heat tools. You can curl, straighten and wave just like you would your own.

How long do the systems last for?

The systems can last around 9-12 months providing the correct aftercare is followed. Due to the delicate nature of the hair pieces and partings, shedding or bald patches may occur with as little as 4 weeks. Rachel’s Hair Transformations offer an infill service to knot on some extra hair in these areas for an extra charge, this can help you get the most out of your system.

What colours can I have?

Colours are matched to your natural hair or any colour combination can be made to your requirements.

Are the Systems and Extensions comfortable?

They are fit to be as comfortable and natural as possible, although it does take some getting used to. Systems and Extensions aren’t suited for everyone. The first week after the initial fitting there can be slight discomfort, tenderness and mild ache this is due to your scalp getting used to the system or extensions. There shouldn’t be pain, if you are in pain then it’s advised you come back into the salon ASAP so your scalp can be checked and some adjustments can be made. After the first week, the majority of people have no complaints at all and can fully enjoy their new hair!

Will it fall off?

No, the systems are very secure and you don’t have to worry about them blowing off in the wind or falling forward when you bend down. As your hair continues to grow under each system, gradually, there will be slight movement in “grow out stage”. At the point the movement is too much, your maintenance will be due to tighten and realign your system. Everyone’s hair grows are different rates but usually this is around 4 weeks.

Do you offer refunds?

No, due to the nature of the product once its customised to your requirements. This can no longer be re-used or re-sold.